Senior Tier-3 Product Support Specialist
Listed on 2026-10-20
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IT/Tech
IT Support
Real Manage, LLC is seeking a Tier 3 Product Support Specialist to bridge the gap between users and engineering. You will work with Support Coordinators, Software and Business Engineers, reproducing issues and guiding resolution.
You will document defects in Jira, provide context on new features, perform acceptance testing, and help maintain knowledge bases to empower the support team and users alike.
Our organisation is growing, and we are hiring a Senior Tier-3 Product Support Specialist in Plano, TX, United States.
Join Real Manage, LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Senior Tier-3 Product Support Specialist role at Real Manage, LLC, based in Plano, TX, United States.
We are looking to fill the Senior Tier-3 Product Support Specialist position at Real Manage, LLC in Plano, TX, United States.
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