More jobs:
System Admin & Service Desk_ Bilingual; English/Korean
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-10-24
Listing for:
Woongjin
Full Time
position Listed on 2026-10-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Company Description For More Open Positions Visit us at:
MissionWOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits Medical Insurance Vision Insurance Dental Insurance
401(k)
Paid Sick hours
Job Description Service Desk & Customer Support System Administration (Jira/MSP+/Web Systems)
Data Analysis (Excel/KPI/Reporting)
AI-Driven Automation & AI-assisted Development Continuous Process Improvement (Agile Mindset) on QA/System failure issues Perform basic to intermediate system administration tasks, including User and access management
System configuration:
Workflow and process maintenance, Issue investigation and escalation
Ability to leverage prompt engineering techniques to create, optimize, and maintain AI-assisted workflows
Qualifications
Bachelor’s degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field preferred.
5+ years of experience in one or more of the following areas:
Service Desk / Help Desk Operations IT Operations or Application Support System Administration Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders.
Ability to work effectively with both U.S.
-based teams and Korea-based Headquarters.
Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients.
Special
Skills & Qualifications
Experience with Jira or other ticketing/workflow management systems preferred.
Understanding of web-based applications and system integrations.
Experience building lightweight automation solutions using AI-assisted development ("Vibe Coding"), low-code/no-code platforms, scripting, or similar technologies. Additional Information All your information will be kept confidential according to EEO guidelines.
Summary Type:
Contract Function:
Information Technology Experience level:
Associate Industry: Information Technology And Services
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