MS Solutions Architect Tools and AI

Ericsson Inc. does not sponsor US work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E 3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

Lead the strategy and delivery of AI, automation, tools, and data transformation across global Hyperscaler and Managed Services engagements. As a hands-on solution architect and individual contributor, you’ll influence teams worldwide to improve service quality, accelerate deployment and operations, increase automation, and optimize cost. The role spans telecommunications, data center operations, AI, and global service delivery.

• Define and execute the Managed Services strategy and roadmap for tools, AI, automation, and data, aligned with customer, engineering, operations, and delivery priorities.
• Lead toolset rationalization, migration, deployment, and lifecycle management; identify high-value use cases, build business cases, and align stakeholders on expected benefits.
• Partner across delivery, engineering, operations, and business teams to take solutions from concept and architecture through implementation, adoption, and continuous improvement.
• Embed scalable solutions in live customer programs and promote standardization, reuse, and industrialization across customers, regions, and engagements.
• Apply AI, machine learning, analytics, and intelligent automation to improve productivity, quality, forecasting, troubleshooting, and root-cause analysis.
• Establish data standards, governance, instrumentation, and feedback loops; support API and data integrations with customer and internal platforms.
• Define KPIs to measure adoption, operational impact, productivity, cost optimization, and automation ROI.

• Bachelor’s degree or higher in Engineering, Computer Science, or a related technical field.
• 10+ years of relevant experience in telecommunications or data center infrastructure, Managed Services, automation, scripting, or tools lifecycle management.
• Strong understanding of Managed Services and deployment tools, automation platforms, AI/ML applications, and modern data architectures such as data lakes and AI platforms.
• A track record of delivering automation strategies, tool transformations, migrations, or data initiatives at scale.
• Experience working in global delivery models, including offshore and nearshore teams.
• Strong analytical and problem-solving skills, with a focus on scalable solutions, simplification, operational efficiency, and measurable business outcomes.
• Ability to influence stakeholders and lead across functions, organizations, and geographies in a fast-paced global environment.

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr

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The above statements are intended to describe the general nature and level of work being performed by…