Senior Legal Operations Manager

Our Mission At Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary We are seeking an experienced, business minded, and strategic Senior Legal Operations Manager to join our Global Legal Operations team. This role reports directly to the Director, Head of Legal Transformation & Legal Operations, sitting under the Chief Legal Officer. You will act as the go-to Product Owner, Project Manager, and Program Manager of various high-traffic systems and critical processes, owning the end-to-end process of our growing and industry leading AI & Legal Technology stack while also supporting department wide initiatives.

In this role, you will lead the evaluation, enhancement, and agile deployment of enterprise legal technology in alignment with our Legal Transformation Strategy. Acting as the bridge between Legal, IT and our stakeholders to design innovative and mature business processes, create and govern project and technical materials, lead people and metrics forward change management and enablement, build comprehensive data and analytics dashboards, while tracking and delivering measurable ROI.Beyond

technology management, this role also includes general Legal Operations activities, supporting day-to-day operations of tools including budgeting events, and vendor/subscription management.

Your Impact Legal Technology Management:
Lead the evaluation, implementation, maintenance, and BAU of AI and enterprise legal tech solutions (e.g., CLM, e-billing, Company Front Door, Legal Chatbot). Manage year-long legal technology roadmap planning and lead prioritization based on business value drivers. Build business requirements documents (BRDs) and Standard Operating Procedures (SOPs) in partnership with your IT counterparts, Legal business owners, and cross functional stakeholders. Including the creation and maintenance of process maps and architecture.

Cross-Functional Alignment:
Coordinate directly with IT, Info Sec, Procurement, and Finance to ensure all legal tech solutions align with enterprise architecture and security requirements. Change Management & Enablement:
Deliver comprehensive change management programs, communication plans, and training materials to drive overall enablement and tool adoption. Build content banks and FAQ’s in place of institutional memory to ensure scalable processes across the global legal team.

Data & Analytics:
Suggest and create operational KPIs with Legal Leadership and build in-system, Tableau, and GCP fueled dashboards to provide real-time visibility into contracts, legal spend, and general strategic insights.

Financial Planning &…