Application Engineer

Grow with us About this opportunity:

Join our dynamic team at Ericsson Fintech, where you will help build, operate, and evolve one of the world’s largest mobile financial services platforms. Our technology enables hundreds of millions of people every day to access essential financial services such as peer to peer transfers, payments, disbursements, savings, and loans.

The Ericsson Fintech Platform (Ericsson Wallet Platform) plays a critical role in advancing financial inclusion and improving lives globally. We are proud to use technology for societal good at global scale. Learn more about the Ericsson Wallet Platform:
Ericsson Mobile Financial Services

What you will do:

As an Application Engineer in Operations, you will help maintain reliable services by investigating severe incidents, recurring problems, and complex application issues. You will analyse logs, code, databases, and integrations, identify root causes, and implement lasting fixes.

You will support releases, upgrades, emergency changes, automation, monitoring, and performance improvements. You will work closely with developers, infrastructure teams, and business stakeholders, while contributing to incident reviews, documentation, and continuous improvement.

You are a collaborative and analytical professional who can lead or contribute in multinational, multi-site, and cross-functional teams. You communicate clearly in spoken and written English and can explain complex technical issues to different audiences.

You are willing to participate in 24/7 support and travel for on-site work when required. A proactive approach to problem-solving, knowledge sharing, and service improvement is essential.

What you bring

Required skills and experience:
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Education:

Academic degree, minimum on bachelor level, in engineering (IT, Computer Science, etc)
• Experience in customer support or handling incidents, end-to-end troubleshooting, and assessing risks quickly in critical production environments
• Experience with Linux, Kubernetes, Docker, containers, and virtualization
• Experience working with SAAS cloud delivery on AWS or Azure environments
• Experience with CI/CD tools such as Git Lab, Git Ops, Dev Ops, or equivalent
• Familiarity with AI tools such as GPT, KIRO, etc to optimize work
• Familiarity with programming in Bash, JavaScript/Type Script, Terraform, Ansible, Python, or equivalent
• Familiarity with databases and SQL programming
• Familiarity with networking, VPNs, load balancing, firewalls, storage, and certificates
• Familiarity with Prometheus, Grafana, ELK/Open Search, or similar observability tools
• Strong communication, ownership, collaboration, mentoring, and knowledge-transfer skills
• Fluent in spoken and written English; willing to participate in 24/7 support and travel for on-site work when required

Nice to have:
• Familiarity with Java EE, OSGi, REST, or similar frameworks
• Knowledge of secure coding, vulnerability management, ITIL/eTOM, compliance, and audit requirements
• Oracle database experience is a merit
• Technical experience and competence in running bank/financial systems is a merit

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to…