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L2 MSP Help Desk Technician – Client-Focused IT Support

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Axxys Technologies, Inc.
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Axxys Technologies, Inc. is seeking a motivated MSP Help Desk/Service Desk Support - L2 to join our Plano, TX team.

You will deliver technical support to clients via phone, email, and remote tools, helping ensure service quality and client satisfaction. The role emphasizes collaboration, rapid problem solving, and clear communication as you troubleshoot software, hardware, and network issues, escalate complex cases, and document resolutions in our ticketing system.

Are you ready to take on the L2 MSP Help Desk Technician – Client-Focused IT Support role at Axxys Technologies, Inc.?

For the L2 MSP Help Desk Technician – Client-Focused IT Support position at Axxys Technologies, Inc., we are reviewing applications now.

Step into the L2 MSP Help Desk Technician – Client-Focused IT Support role at Axxys Technologies, Inc. in Plano, TX, United States and grow with us.

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