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Tier 2 MSP Help Desk & Service Desk Support

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Axxys Technologies
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Axxys Technologies, Inc. is seeking a motivated MSP Help Desk/Service Desk Support - L2 to join our team in Plano, Texas.

You will support clients via phone, email, and remote tools, troubleshooting software, hardware, and network issues, and maintaining accurate ticket documentation. Responsibilities include installing and configuring software/hardware, collaborating with clients and peers, monitoring systems for outages, and escalating complex problems to senior engineers.

We are looking to fill the Tier 2 MSP Help Desk & Service Desk Support position at Axxys Technologies in Plano, TX, United States.

Step into the Tier 2 MSP Help Desk & Service Desk Support role at Axxys Technologies in Plano, TX, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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