Sr Technology Analyst - Enterprise Management and FP&A

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Technology

The Senior Technology Analyst supports Enterprise Performance Management and FP&A by helping shape the technology that enables financial planning, forecasting, and decision-making across Southwest. They’ll partner with Finance, Product, Technology, and Data Teams to translate business needs into scalable Anaplan solutions, influence the product roadmap, and integrate planning capabilities across the broader financial ecosystem. They’ll support requirements, solution design, testing, implementation, and continuous improvement while ensuring solutions align with business objectives and technology standards.

The Senior Technology Analyst provides support and mentorship to other analysts and leverages strong analytical, communication, and problem-solving skills to modernize financial planning capabilities and deliver meaningful business value.

• This DFW-based role is offered as a remote workplace position, which may require travel fortrainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the DFW area.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems
• Partner with other Technology Team members to provide advice or solutions within his or her area of expertise
• Identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and search for and seize opportunities to do more or to do things better
• Estimate effort and value for solutions
• Apply business solutions with broad level knowledge about technology platforms/architectures
• Verify information and carefully review and check the accuracy of own work using dependency identification processes in technology work
• Establish or follow prioritization processes to drive work, completing work with a sense of urgency
• Express ideas, business or technical requirements clearly and concisely in writing using appropriate levels of summary and synthesis on a regular and consistent basis
• Monitor program risks, issues, and scope, ensuring the appropriate level of priority, visibility and escalation
• May perform other job duties as directed by Employee's Leaders

• Advanced knowledge of business analysis, process modeling and redesign
• Advanced knowledge of technical environments
• Advanced knowledge of software development methodologies
• Skilled in excellent partnering, communication, and negotiation in working with various Teams and/or external partners
• Ability to analyze large, complex, or vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
• Ability to work effectively in a strong Customer…