Technical Claims Specialist, WC

Join to apply for the Technical Claims Specialist, WC role at Liberty Mutual Insurance

Base pay range: $75,000.00/yr - $/yr. Actual pay will be based on skills and experience.

This is a complex claims role responsible for end-to-end handling of small commercial Workers’ Compensation claims, including high-severity and litigated matters. The position primarily supports CT, MA, NJ, PA, and RI and requires strong technical expertise and multi-jurisdiction experience.

• Investigate, evaluate, and resolve complex and litigated WC claims with accuracy and timeliness.
• Set and manage reserves; develop resolution strategies; negotiate settlements.
• Partner with defense counsel and vendors; manage litigation plans and outcomes.
• Ensure compliance with state statutes, regulations, and internal guidelines.
• Communicate effectively with insureds, brokers, medical providers, and internal stakeholders.

• Prior Workers’ Compensation claims experience, including complex and litigated case handling.
• Proven negotiation, litigation management, and analytical skills.
• Excellent communication, organization, and decision-making abilities.
• May require state-specific claims adjuster licensing; candidates must hold or be able to obtain all necessary licenses for CT, MA, NJ, PA, and RI.

Remote role. If you live within 50 miles of a USRM hub location, in‑office presence is required twice per month.

• Bachelor’s degree or equivalent business experience is requiredli>
• 5-7 years of related claims experience, with 1-2 years in complex claims.
• Demonstrated proficiency in Excel and PowerPoint; excellent written and verbal communication skills required.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. Some roles at Liberty Mutual may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Liberty Mutual offers comprehensive benefits, workplace flexibility, professional development opportunities, and employee resource groups. For more details, visit

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco