Fleet and Port Operations Officer

Role title

Logistics Manager (Fleet and Port Operations)

Supply Chain and Fulfilment / Fleet, Transport and Export Logistics

Field-based across Complete Farmer operating territories, with frequent travel to farms, aggregation points, fulfilment centres, carrier yards, border posts, ports, airports and other trade-execution locations

Manager level; final internal grade and band subject to the approved job-grading framework

Supply Chain Director

Fleet Officers and Port Operations Officers; may also coordinate drivers, third-party carriers, freight forwarders, customs brokers, shipping lines and temporary trade-execution teams through approved contractual arrangements

PRIMARY MANDATE Build and run a safe, controlled and scalable fleet and port operating system that moves every authorized crop, input and finished shipment through the Complete Farmer network in full, on time, intact, traceable, compliant and at the approved cost.

• Translate the approved buyer demand, crop pickup plan, fulfilment schedule, input-distribution plan and export calendar into a rolling transport, fleet, freight and port plan by crop, lot, route, location, mode, vehicle/container type and required handover date.
• Maintain one integrated movement view covering confirmed cargo readiness, quantity, origin, destination, pickup and delivery windows, QA gate, vehicle/carrier, driver, route, load configuration, booking, port or border cut-off, documentation status, cost, risk and contingency.
• Validate logistics feasibility before execution commitments are confirmed, including capacity, route condition, transit time, vehicle suitability, border/port calendar, cold-chain need, documentation lead time, Incoterms, cost and contingency.
• Run fleet and port inputs to the S&OP and trade-execution cadences, clearly distinguishing confirmed, probable, at‑risk and unavailable capacity or milestones.
• Apply planning freezes and change control; quantify the service, cost, safety, documentation and port implications of late changes and escape decisions with evidence.
• Reserve seasonal and peak capacity early enough to protect trade windows without creating unjustified idle assets, minimum-volume exposure or unapproved commitments.

• Develop the fleet strategy and the approved mix of owned, leased, dedicated and spot third-party capacity based on crop seasonality, route economics, service risk, payload, temperature control, terrain and expansion plans.
• Specify vehicle, body, container, refrigeration, handling, tracking, security and load‑restraint requirements for each cargo and route with Operations, QA and Safety input.
• Maintain a complete fleet and carrier register covering ownership, assignment, capacity, licences, insurance, inspection, service history, tyres, telematics, fuel controls, permits and expiry dates.
• Set preventive‑maintenance, inspection, cleaning, sanitation, calibration and defect‑management standards; remove unsafe or unsuitable vehicles from service and arrange approved replacement capacity.
• Approve vehicle allocation and carrier selection within delegated authority using service history, cargo suitability, total cost, safety, compliance and contingency rather than price alone.
• Develop replacement, disposal, lease‑renewal and capacity‑expansion recommendations supported by utilization, downtime, lifecycle cost, reliability and risk evidence.

• Direct Fleet Officers to convert the movement plan into trip assignments, route plans, loading slots, dispatch documentation, driver briefs, check calls and delivery…