Social Service Director

Mission– Texas Muslim Women’s Foundation empowers, promotes, and supports all women and their families – A mission that ultimately creates stronger communities

Position Summary:

Directs Social services related programs provided through the Texas Muslim Women’s Foundation, this includes oversite of the confidential Shelters and community-based domestic violence programming. Provides leadership, supervision and training to the staff and volunteers assigned to domestic violence services. Oversees the planning, implementation and evaluation of domestic violence programs ands and strengthens a positive community image and develops staff and volunteers in a manner that reflects the vision, mission and goals of the Texas Muslim Women’s Foundation Inc.

This position is responsible for the sustainability, growth, and overall supervision and program implementation for the Social Services program.

Duties and Responsibilities:

These are core functions of the job that, if removed, the job would simply not exist. Competent performance of all essential tasks is critical to the continued employment of the employee in this position.

Management and Supervision

∙ Provides direct supervision to assigned staff. In coordination with executive management, includes responsibility for recruitment, hiring, evaluation and termination of direct reports. Assists with succession planning for key positions. Responsible for overall supervision of program staff and volunteers.

∙ Assures that programs are properly staffed and directs staff daily activities. ∙ Develops and implements processes, procedures, and best practices that promote consistent expectations for performance among staff.

∙ Responsible for the successful operation of a 24-hour hotline and staffing.

∙ Carries out supervisory responsibilities in accordance with the organization's policies and with all applicable laws and regulations.

∙ Provides support and training to assigned staff. This includes, but is not limited to, orientation to services, service delivery procedures, managing records, crisis intervention, and problem resolution. In coordination with executive management, designs and implements professional development activities for program staff and provides oversight of staff and volunteer training and development opportunities.

∙ Provides all other aspects of staff support/supervision as needed.Program Planning and Implementation

∙ In collaboration with the executive management team, funding sources, and other affiliated agency staff, responsible for the development and coordination of domestic violence services. Continually seeks ways to improve or enhance services.

∙ Provides leadership to program staff in developing and maintaining a planning process with long and/or short range objectives that define the needs of clients and addresses these through programming, grant deliverables, and advocacy.

∙ Responsible for ensuring that services are provided in a manner that meets the support needs of each individual and simultaneously addresses safety and emergency procedures. This includes implementing procedures to handle crisis intervention.

∙ In coordination with executive management, develops annual departmental goals in keeping with agency strategic goals and customer feedback. ∙ Provides oversight of all program records including client records, statistical data and other program-related documents to ensure an above average audit by any and all auditing agencies.

∙ Coordinates all other aspects of service delivery as needed.

Community Outreach

∙ Works effectively as part of the management team to accomplish the mission of the organization. This includes developing and maintaining positive relations with other TMWF programs, government agencies, human service providers, law enforcement, and other entities that provide services which overlap with programs provided by Texas Muslim Women’s Foundation. ∙ Acts as a liaison and provides leadership in the community regarding a coordinated community response to domestic violence.

Financial Management

∙ In collaboration with the Chief Executive Officer and the Finance Director, participates in the development and monitoring…