Manager, Modernization Field Operations

Date Posted:

Country:

United States of America

Location:

OT700: TDZ, Urban Service TX 3901 E Plano Parkway, Unit A721, Plano, TX, 75074 USA

Urban Elevator Services (UES) Texas is searching for a highly motivated Modernization Superintendent to drive productivity and the performance of modernization projects for the branch and customers. The Modernization Superintendent will be responsible for the modernization business, including field operations, customer satisfaction and overall general business management.

• Direct, supervise, and lead the performance of field operations for the Modernization side of Otis’ business
• Supervise mechanics and installation teams
• Achieve all financial performance targets including profit and working capital
• Conduct field education training ensuring that will create and maintain a safe working environment
• Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Coordinate all material deliveries and issuing purchase orders
• Must be able to develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job
• Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
• Accurately analyze situations and assist in developing contingencies for estimates

• Elevator industry experience or experience leading field level associates/technicians in a similar industry preferred
• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills and goal-orientated with strong time management and organizational skills
• High school diploma or equivalent required; bachelor’s degree preferred

Urban Elevator Services Texas is an independent elevator company acquired by Otis Elevator Company in 2025. Our business objective is to be recognized as the premier regional, and more specifically, local elevator maintenance, repair, and modernization company. We offer quality maintenance, repair and modernization services for all types of vertical transportation systems regardless of the original manufacturer. Urban maintains the same core values of people, safety, quality, and integrity.

So just imagine where we can take you!

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at