Senior Director, Customer Experience & Operations
Listed on 2026-10-06
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Management
Operations Management, Project & Program Management, Corporate Strategy, General Management
Aventiv in Plano, Texas seeks a Customer Experience Operations Director to establish and execute the enterprise CX strategy, governance, and operating model. This senior role aligns customer expectations with service delivery, regulatory requirements, and business goals, providing executive leadership across programs, advocacy, and governance.
You will build scalable operating models, oversee performance, manage risk, and drive enterprise-wide improvements to satisfaction, loyalty, and outcomes.
The Senior Director, Customer Experience & Operations position in the Management & Operations field is open for applications.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Director, Customer Experience & Operations role in the description above.
We appreciate your interest in this position.
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