Pre-Owned Sales Manager

• Lead, coach, and develop a team of Pre-Owned Sales Consultants to consistently exceed sales and customer satisfaction goals.
• Drive monthly, quarterly, and annual sales, gross profit, volume, and CSI objectives.
• Desk deals and structure transactions to maximize profitability while maintaining a premium customer experience.
• Work closely with the General Sales Manager to develop pricing, inventory acquisition, and merchandising strategies.
• Analyze inventory aging, market trends, and competitive pricing to optimize vehicle turn and profitability.
• Manage daily sales activities including appointments, floor traffic, CRM follow-up, and sales process compliance.
• Ensure all customers receive a first-class luxury buying experience that aligns with Mercedes-Benz standards.
• Recruit, train, mentor, and retain top-performing sales professionals.
• Monitor salesperson performance through coaching, accountability, and performance reviews.
• Partner with the Finance Department to maximize product penetration while maintaining compliance.
• Maintain knowledge of lender programs, manufacturer incentives, and dealership promotions.
• Ensure compliance with all federal, state, dealership, and manufacturer regulations.
• Foster a positive, high-performance culture built on professionalism, integrity, and accountability.
• Other Duties:
  Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Lead, coach, and develop a team of Pre-Owned Sales Consultants to consistently exceed sales and customer satisfaction goals.
• Drive monthly, quarterly, and annual sales, gross profit, volume, and CSI objectives.
• Desk deals and structure transactions to maximize profitability while maintaining a premium customer experience.
• Work closely with the General Sales Manager to develop pricing, inventory acquisition, and merchandising strategies.
• Analyze inventory aging, market trends, and competitive pricing to optimize vehicle turn and profitability.
• Manage daily sales activities including appointments, floor traffic, CRM follow-up, and sales process compliance.
• Ensure all customers receive a first-class luxury buying experience that aligns with Mercedes-Benz standards.
• Recruit, train, mentor, and retain top-performing sales professionals.
• Monitor salesperson performance through coaching, accountability, and performance reviews.
• Partner with the Finance Department to maximize product penetration while maintaining compliance.
• Maintain knowledge of lender programs, manufacturer incentives, and dealership promotions.
• Ensure compliance with all federal, state, dealership, and manufacturer regulations.
• Foster a positive, high-performance culture built on professionalism, integrity, and accountability.
• Other Duties:
  Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

• Minimum 3-5 years of automotive sales management experience within a franchised dealership.
• Current or recent experience managing a Pre-Owned/Used Vehicle Sales Department is required.
• Luxury automotive dealership experience (Mercedes-Benz, BMW, Lexus, Audi, Porsche, Land Rover, Cadillac, Acura, Infiniti, etc.) is strongly preferred.
• Demonstrated history of consistently achieving or exceeding sales and profitability goals.
• Proven ability to lead, motivate, and develop high-performing sales teams.
• Strong experience desking deals and managing inventory performance.
• Extensive knowledge of CRM systems, dealership operations, and automotive financing.

This role has supervisory responsibilities

This job operates in a professional office environment with frequent travel between dealership locations and local offices. This role routinely uses standard office equipment such as computers, phones, printers. with

• Must be able to lift up to 10 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or…