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Customer Care Supervisor Growth Lead

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Collectors Universe, Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 68000 - 79000 USD Yearly USD 68000.00 79000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Supervisor - Experience & Growth Lead

Collectors Universe, Inc. in Plano, TX is seeking a Customer Care Supervisor, PSA, to drive the operational strategy of the customer experience and manage the day-to-day efforts of the Customer Care Representatives. This role focuses on delivering exceptional service at scale and mentoring the team to meet demand.

You will report to the PSA Sr. Customer Care Manager, work onsite five days a week, and oversee KPI definition, staffing for growth, and training initiatives to continually improve the

The Customer Care Supervisor - Experience & Growth Lead role at Collectors Universe, Inc. is now open for applications in Plano, TX, United States.

The advertised compensation is 68.000 - 79.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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