Head of Design & AI-Driven Journeys
Listed on 2026-10-19
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Management
Project & Program Management
Testing Site - JPMC is seeking an Experience Design Executive Director to lead a team shaping user journeys across Chase Home Lending. You will set design strategies, mentor designers, and partner with data science, engineering, and risk teams to deliver AI-infused experiences at scale.
The role requires 7+ years in UX design, strong leadership, and a deep commitment to accessibility and privacy-by-design principles, ensuring trustworthy customer journeys in a regulated lending context.
We are looking to fill the Head of Experience Design & AI-Driven Journeys position at Testing Site - JPMC in Plano, TX, United States.
We invite applications for the Head of Experience Design & AI-Driven Journeys position located in Plano, TX, United States.
The following opening is for a Head of Experience Design & AI-Driven Journeys with Testing Site - JPMC.
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