Corporate Communications Specialist

Upbound Group

Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data‑driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. The Company’s customer‑facing operating units include industry‑leading brands such as Acima, Brigit, and Rent‑A‑Center that facilitate consumer transactions across a wide range of store‑based and digital channels, including over 2,300 company branded retail units across the United States, Mexico, and Puerto Rico.

Upbound Group, Inc. is headquartered in Plano, Texas.

Corporate Communications Specialist (On‑Site, Plano, TX)

As a corporate communications subject matter expert, the Communications Specialist develops, manages and drives Upbound internal communications planning and tactics in support of the company’s headquarters and field sales organization.

This role is responsible for concurrently managing the communication needs of multiple clients and multiple projects, from inception to completion. Ensures company brand, priorities, vision and values are woven through multi‑channel communications that inform coworkers, drive coworker engagement, and ensure execution.

• Manage the content development, workflow, approvals and publication of content across multiple internal communication channels
• Build and maintain effective relationships with business stakeholders to understand their internal communications needs and serve as a resource to solve problems within their areas of the business
• Develop and implement short and long‑term communication plans and deliverables to meet the goals and ensure execution of strategic initiatives across multiple departments/lines of business, including supporting human resource initiatives and philanthropic programs
• Act as an advocate for the coworker, ensuring content presented across multiple communication channels is clear, concise, correct, engaging and actionable

• Bachelor’s degree (preferably in communications or journalism)
• Minimum of three to five years of corporate communications experience
• Sales communications experience preferred
• Superior writing and verbal skills (experience writing with Associated Press style preferred)
• Adobe Creative Suite of programs (primarily Photoshop and Acrobat) is required
• Experience utilizing SharePoint preferred
• Strong attention to detail and commitment to high standards of work
• Experience with intranet/web content management (not site development), ideally using Microsoft Share Point
• Experience with multitasking along with excellent critical‑thinking skills and ability to apply good judgment to identify and address process gaps and to prioritize tasks
• Ability to work independently as well as interpersonal abilities to maintain productive relationships with stakeholders in the face of competing needs and deadlines; must ask the right questions to provide clear instruction in co‑worker communications
• Strong team player with an entrepreneurial spirit
• Ability to work in office Monday through Friday at Corporate Headquarters in Plano, TX

A portfolio of previous work samples and on‑site skill testing will be required