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CRM & Customer Engagement Strategy Lead; Hybrid

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Sally Beauty
Full Time position
Listed on 2026-10-07
Job specializations:
  • Marketing / Advertising / PR
    CRM Systems & Management, Digital Marketing
  • IT/Tech
    CRM Systems & Management, Digital Marketing
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: CRM & Customer Engagement Strategy Lead (Hybrid)

Sally Beauty Holdings, Inc. is seeking a Sr. Manager, CRM & Customer Engagement Strategy to lead the definition and execution of multifaceted CRM programs.

You will drive channel strategies across email, SMS, app push, and direct mail, align loyalty with engagement, and manage a high-performing team to deliver measurable business results. The role partners with Analytics, Personalization, IT, and Digital teams to optimize customer journeys, personalize experiences, and stay ahead of CRM trends

We have an opening for a CRM & Customer Engagement Strategy Lead (Hybrid) in Plano, TX, United States within Marketing & Media, Management & Operations.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the CRM & Customer Engagement Strategy Lead (Hybrid) role in the description above.

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