Marketing & Communications Engagement Business Partner – Commercial Services

Location:

Negotiable (US Locations Only)

The People Engagement Business Partner works with Commercial Services leaders and People Engagement Leads to translate business priorities and transformation agendas into clear, audience-first communications. The role provides strategic counsel and delivers integrated internal and executive communications that strengthen alignment, engagement and adoption across a complex global organization.

• Help shape and deliver an integrated communications strategy for the Chief Commercial Officer and Commercial leadership, aligning key functions around priority programs, growth campaigns and transformation agendas.
• Partner with People Engagement Leads, business leaders, HR, Marketing, Change, Markets and Corporate Functions to translate business priorities into actionable communications and engagement plans.
• Advise stakeholders on objectives, audiences, messages, channels, timing, risks and desired outcomes.
• Manage priority communications from intake and planning through content development, approvals, activation and measurement.
• Translate complex business, growth, AI, skilling and transformation topics into clear, credible and actionable stories for global and targeted audiences.
• Coordinate writers, creative teams, channel owners and delivery partners to produce consistent content and reusable assets across internal channels.
• Maintain clear plans, owners, dependencies and approvals, escalating sensitive or high-risk issues as needed.
• Use audience insights, performance data and feedback to improve communications, report outcomes and identify opportunities to simplify and scale delivery, including through responsible use of AI.

• Minimum of 7 years of experience in internal communications, employee engagement, marketing communications in a global, matrixed organization.
• Minimum of 5 years of experience advising business leaders and delivering communications for transformation, organizational change or enterprise priorities.

• Bachelor’s degree or equivalent experience.
• Proven ability to develop and execute integrated, audience-first communications across channels and stakeholder groups.
• Working knowledge of audience segmentation, communications measurement and AI-enabled communications tools and practices.

• Strong business acumen and ability to connect communications to Commercial Services priorities, audience needs and measurable outcomes.
• Strong project management skills, with disciplined attention to scope, timelines, dependencies, approvals and quality.
• Excellent writing, editing, storytelling, presentation and verbal communication skills, with the ability to simplify complex topics.
• Strong stakeholder management, influencing and judgment, including the ability to challenge constructively without direct authority.
• Proactive and adaptable, with the ability to manage multiple priorities independently in a fast-paced, global environment and work effectively in a primarily remote model.

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