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CRM & Customer Engagement Strategy Lead; Hybrid

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Sally Beauty Holdings, Inc.
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR

Job Description & How to Apply Below

Position: CRM & Customer Engagement Strategy Lead (Hybrid)

Sally Beauty Holdings, Inc. is seeking a Sr. Manager, CRM & Customer Engagement Strategy to lead the definition and execution of multifaceted CRM programs.

You will drive channel strategies across email, SMS, app push, and direct mail, align loyalty with engagement, and manage a high-performing team to deliver measurable business results. The role partners with Analytics, Personalization, IT, and Digital teams to optimize customer journeys, personalize experiences, and stay ahead of CRM trends

Our organisation is growing, and we are hiring a CRM & Customer Engagement Strategy Lead (Hybrid) in Plano, TX, United States.

We have an opening for a CRM & Customer Engagement Strategy Lead (Hybrid) in Plano, TX, United States within Marketing & Media, Management & Operations.

This role, CRM & Customer Engagement Strategy Lead (Hybrid) at Sally Beauty Holdings, Inc., could be your next move.

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