Quality Assurance Engineer

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change.

Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

The Quality Assurance Engineer supports the overall quality function across incoming material, supplier quality, manufacturing processes, in-process and final inspection, customer and service quality, failure analysis, and quality management system and document control activities. This role partners with Production, Engineering, Supply Chain, Service, suppliers, customers, and global quality teams to ensure product and process compliance, effective issue resolution, accurate quality records, audit readiness, and continuous improvement throughout the product lifecycle.

• Establish, maintain, and improve product and process quality standards, quality plans, inspection criteria, procedures, and work instructions based on customer, regulatory, company, and factory requirements.
• Support incoming material and supplier quality activities, including supplier qualification, incoming inspection, material nonconformance handling, supplier corrective actions, performance monitoring, and supplier audits.
• Support manufacturing quality assurance through line and process audits, process control verification, production issue resolution, line qualification, product transfer, and implementation of product or process changes.
• Perform or support in-process, final, outgoing, and special inspections in accordance with applicable requirements, including first article inspection, quality checklists, calibration, gauge repeatability and reproducibility, and issue reporting.
• Identify, contain, document, and elevate nonconforming material or product; coordinate segregation, review, disposition, rework verification, and follow-up actions with the appropriate functions.
• Conduct or coordinate root cause analysis and failure analysis for supplier, production, inspection, field, customer, and returned-product issues, including test setup, evidence collection, and technical reporting as needed.
• Lead or support corrective and preventive actions using structured problem-solving methods such as root cause analysis, 5 Whys, fishbone diagrams, PDCA, and 8D to ensure effective closure and prevent recurrence.
• Support customer and service quality activities, including customer complaints, RMA processing, screening or rework…