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Chief Revenue Officer

Job in Plano, Collin County, Texas, 75023, USA
Listing for: SupportNinja
Full Time position
Listed on 2026-11-05
Job specializations:
  • Sales
    Business Development, Client Relationship Management, Operations Management
  • Business
    Business Development, Client Relationship Management, Operations Management
Salary/Wage Range or Industry Benchmark: 180000 - 280000 USD Yearly USD 180000.00 280000.00 YEAR
Job Description & How to Apply Below

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Chief Revenue Officer

Full Time Salary Texas, US

Employment Type

:
Full-Time

Work Setup: Remote/WAH

The Chief Revenue Officer is responsible for developing and executing the organization's global revenue strategy to drive sustainable growth, maximize profitability, and strengthen client relationships. This role provides executive leadership across Sales, Business Development, Revenue Operations, Account Management, Customer Success, and related commercial functions, ensuring alignment among business strategy, operational execution, and customer outcomes, and delivering long-term revenue growth and organizational success.

What

does a day in the life of a Chief Revenue Officer look like?
  • Develop and execute the organization's global revenue strategy to achieve sustainable growth, profitability, and long-term business objectives
  • Identify new market opportunities, revenue streams, strategic partnerships, and expansion initiatives
  • o Establish revenue goals, commercial strategies, pricing approaches, forecasting methodologies, and performance expectations
  • Monitor market conditions, competitive intelligence, customer trends, and industry developments to inform strategic decision-making
  • Partner with executive leadership to align revenue strategies with corporate objectives, financial plans, and organizational priorities
Sales & Business Development
  • Lead global Sales and Business Development functions to drive customer acquisition, pipeline growth, and revenue generation
  • Establish sales strategies, performance standards, territory planning, pipeline governance, and forecasting processes
  • Evaluate commercial performance and implement initiatives that improve sales productivity, conversion, profitability, and customer acquisition
  • Build and maintain executive relationships with strategic clients, partners, and key stakeholders to support business growth
Revenue Operations & Commercial Excellence
  • Oversee Revenue Operations to ensure scalable commercial processes, accurate forecasting, reporting, CRM governance, and operational efficiency
  • Establish performance dashboards, business intelligence, and revenue analytics that support executive decision-making
  • Partner with Finance, Marketing, Technology, and Operations to optimize commercial systems, workflows, and organizational performance
  • Lead initiatives that improve forecasting accuracy, operational visibility, sales effectiveness, and revenue predictability
Customer Growth & Retention
  • Oversee Account Management and Customer Success functions to maximize customer satisfaction, retention, expansion, and lifetime value
  • Develop strategies that strengthen customer relationships, improve client outcomes, and increase account growth opportunities
  • Ensure customer feedback, performance metrics, and business insights inform commercial strategy and continuous improvement initiatives
  • Partner with Service Delivery to align customer expectations, operational execution, and long‑term client success
Additional Responsibilities
  • Serve as a strategic advisor to the executive leadership team on revenue performance, commercial strategy, market opportunities, and organizational growth
  • Lead organizational transformation initiatives that improve scalability, operational excellence, and commercial effectiveness
  • Build, coach, and develop senior leaders across commercial functions while fostering a culture of accountability, collaboration, innovation, and high performance
  • Represent the organization during executive meetings, board presentations, strategic planning sessions, client engagements, and industry events
  • Adhere to company policies and…
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