Sr Deal Strategy & Execution Manager

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

DESCRIPTION

The Sr. Deal Strategy & Execution Manager is a critical role within the Sales organization, focused on improving win rates, deal velocity, and the quality of how we engage with customers in our most important opportunities.

This role acts as a deal architect across priority deals, partnering directly with sales teams to shape strategy, strengthen discovery, and elevate value-based selling prior to proposal development.

A core focus of this role is supporting the organization’s shift from commoditized selling to value-based selling by improving how we run discovery, articulate business outcomes, and position differentiated solutions.

The role is specifically focused on the pre-proposal phase of the deal cycle
, ensuring opportunities are well-structured, aligned to customer outcomes, and positioned to win before transitioning into formal proposal and commercial structuring phases.

The ideal candidate combines strong commercial instincts, structured thinking, and executive-level communication. They are equally comfortable leading discovery strategy, building a compelling narrative, analyzing deal health, and coordinating cross-functional teams to drive outcomes.

Key Responsibilities

Deal Strategy & Execution (Pre-Proposal)

• Partner with sales teams on priority and must-win opportunities to shape deal strategy early in the cycle
• Drive strong, structured discovery by helping teams clearly define customer problems, success criteria, and economic impact
• Apply MEDDPICC, 5C, and value-based selling principles to strengthen qualification, positioning, and deal progression
• Identify gaps, risks, and opportunities within active deals and drive actions to improve win probability

Value-Based Selling & Discovery Excellence

• Support the organization’s transition from product-led or price-led selling to value and solution-based selling
• Elevate the quality and consistency of discovery meetings across the team
• Ensure clear linkage between customer pain, solution design, and measurable business outcomes
• Coach reps and leaders on how to lead effective discovery and position differentiated value
• Own development of high-impact client narratives for QBRs, executive briefings, and new logo pitches
• Translate complex solutions into clear, outcome-driven messaging aligned to customer priorities
• Drive consistency and quality in how we communicate value, not just features
• Support organization and flow of content, focusing on clarity and narrative over slide design

Cross-Functional Deal Orchestration

• Act as the connective layer across Sales, Rev Ops, Marketing, Product Marketing, Product, Solutions Engineering, Onboarding, and Customer Success
• Align stakeholders on deal strategy, messaging, and execution plans
• Prepare opportunities for clean handoff into proposal and commercial structuring phases

Metrics, Deal Insight & Performance Support

• Support ownership and visibility of core sales metrics (pipeline health, conversion, deal progression)
• Use Salesforce, Tableau, and Excel to analyze deal performance and identify risks or opportunities within active pipeline
• Provide actionable insights to sales leaders and reps to…