Service Technician

Service Technician role at Freedom Forever

Freedom Forever is hiring a Service Technician. If you have experience in residential solar installs and want a role where you can grow, apply with us. This position involves service calls, diagnostic work, troubleshooting solar PV systems, and maintenance for installed residential systems.

Position:
Service Technician

Reports to:

Regional Service Manager

Location:

Plano, TX (remote not available). Travel may be required for extended periods; must have a valid driver’s license and vehicle insurance when traveling.

• Perform preventive and corrective maintenance on photovoltaic (PV) inverters, string boxes, solar panels, and related components.
• Assist in commissioning of solar arrays and monitoring systems during installation when needed.
• Ensure PV systems are set up correctly and wired according to standards.
• Perform roof work as needed (re-covers, roof repairs, drywall repairs).
• Install hardware, PV modules, inverters, and monitoring equipment; perform inverter commissioning and panel inspection.
• Mount racking, modules, and electrical equipment; perform electrical wiring (AC/DC).
• Respond to corrective maintenance cases, including troubleshooting, testing, and repairs.
• Prepare reports to comply with deliverables in O&M contracts when required.
• Attend mandatory training on new products, installation methods, maintenance, and safety.
• Adhere to quality management, environmental, health and safety standards and company policies.
• Identify safety gaps and risks and communicate recommendations to higher-level staff and management.
• Repair various roof types and ground mounts; add or remove panels as needed; identify and isolate roof leaks.
• Understand electrical panels (including sub-panels) and monitoring equipment; read plans and understand AHJ guidelines for the region.
• Troubleshoot inverters reporting production loss; work with PV equipment such as Enphase, Solar Edge, Sun Power.
• Complete RMA processes and log project documentation; understand battery backup systems (e.g., Enphase, LG).
• Travel as required; perform other duties as assigned by management.

• High school diploma or GED

• Minimum 1+ year solar experience
• Electrical and roof racking experience
• Experience installing grid-tied inverters and working with various ground and roof-mount racking systems
• Experience in PV component performance and HALT testing
• Electrical troubleshooting experience (power outages, shorts, faults)

• Familiarity with electrical plans and field layouts; ability to read electrical and mechanical schematics, manuals, procedures, and regulations
• Understanding of NEC codes related to PV installations
• Productivity, detail orientation, and safety focus
• Ability to work safely at heights on ladders and in confined areas
• Physical ability to lift, push, pull materials; climb ladders and stairs; work on rooftops; stand for long periods
• Excellent written and verbal communication; strong customer service
• Team-focused, reliable, and capable of working in extreme environments (hot sun, cold, rain, crawl spaces)
• Proficiency with power and hand tools; maintain a clean and safe workspace
• Valid state driver’s license and clean driving record

• Manual dexterity and hand-eye coordination; standing, walking, climbing, bending, kneeling, crawling
• Ability to lift 50 pounds frequently; sometimes 50+ pounds
• Exposure to heights and varied weather conditions

Employee may travel for business purposes. If required, must have a valid driver’s license, insurance, and the ability to drive a personal vehicle to different sites.

• Medical, dental, and vision insurance
• 401K with medical reimbursement accounts (HSA & FSA)
• Employee Assistance Program
• Employee discounts
• $50k life insurance covered 100% by Freedom Forever
• Paid time off

Freedom Forever is an equal opportunity employer. We prohibit discrimination based on legally protected characteristics. Our commitment applies to all persons involved in operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Employees may be subject to criminal history check, MVR check, and a 9-panel drug screen (as specified).

Not a remote position.

Note:

This job description may include references to other roles or locations for context but does not imply current openings beyond Freedom Forever.