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Senior AI​/ML Associate — Predictive NLP Complaints

Job in Plano, Collin County, Texas, 75086, USA
Listing for: JPMorganChase
Full Time position
Listed on 2026-10-17
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), Machine Learning/ ML Engineer, Data Scientist
Salary/Wage Range or Industry Benchmark: 120000 - 190000 USD Yearly USD 120000.00 190000.00 YEAR
Job Description & How to Apply Below
Position: Senior AI/ML Associate — Predictive NLP for Complaints

JPMorgan

Chase seeks an Applied AI/ML Senior Associate within the Commercial & Investment Bank tech team to build and fine-tune language models that detect and categorize complaints and sentiment across client interactions (calls, chats, emails, surveys). You will develop taxonomies and multi-label classifiers, and deploy pipelines in collaboration with MLOps partners.

You will ensure privacy, regulatory, and model-risk standards while collaborating with data engineers to product ionize models at

The Senior AI/ML Associate — Predictive NLP for Complaints position in the IT & Technology field is open for applications.

Are you ready to take on the Senior AI/ML Associate — Predictive NLP for Complaints role at JPMorgan

Chase?

We would love to welcome a new Senior AI/ML Associate — Predictive NLP for Complaints to our organisation in Plano, TX, United States.

For the Senior AI/ML Associate — Predictive NLP for Complaints position at JPMorgan

Chase, we are reviewing applications now.

Position Requirements
10+ Years work experience
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