Technical Manager; Salesforce Platform

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like  one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow.

with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

Location:
Plano, TX

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require

Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEMOPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in thefuture. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future

Toyota Financial Services isseekinga passionate and highly motivated
Technical Manager (Salesforce Platform).

Imagine leading the architecture and development ofcutting-edge Salesforce platforms that seamlessly integrate with cloud-native services and enterprise systems. Success means delivering reliable, high-performance solutions that empower teams and enhance customerexperienceevery day. Your typical day will involve collaborating with cross-functional teams, mentoring engineers, and driving technical excellence across complex projects.

• Lead the design and implementation of Salesforce Service Cloud, Experience Cloud, Omni-Channel, and related technologies to create scalable, secure, and extensible platforms.

• Own complex, cross-domain technical initiatives spanning Salesforce, backend services, integrations, and cloud infrastructure.

• Drive architecture decisions and engineering best practices to ensure operational excellence, performance, and resilience.

• Collaborate closely with product, operations, and business stakeholders to translate requirements into robust technical solutions.

• Mentor and influence engineering teams through design reviews, pair programming, and architectural guidance.

• Innovate by integrating emerging AI-powered development tools and automation into the software lifecycle.

• Ensure platform security, compliance, and observability through thoughtful design and implementation.

• Bachelor’s degree or equivalent experience providinga strong foundation in software engineering principles.

• 12+ years of hands-on software development experience with a proven track recordof designing andoperatinglarge-scale, production-grade systems.

• Advancedexpertisein Salesforce Service Platform technologies including Service Cloud, Experience Cloud,Agentforce, Omni-Channel, Apex, Lightning Web Components, Omni Studio, and Salesforce Shield.

• Deep understanding of Salesforce integration patterns using REST, Bulk APIs, Platform Events, Streaming APIs, and middleware.

• Strong technical foundation in distributed systems, cloud-native architectures (preferably AWS), RESTful APIs, event-driven architectures, and microservices.

• Demonstrated ability to build scalable, reliable, and high-performance applications…