Network​/Operations - Dev Ops Engineer - Lead

Network/Operations
- Dev Ops Engineer
- Lead Job#: 3054357

Job Description:

Network/Operations
- Dev Ops Engineer
- Lead

Location:

Plano, Texas (Onsite)
Alternate

Location:

Richmond, VARole Overview The ideal candidate is an engineer who can bridge software development and operations responsibilities. This role involves proactively improving reliability, efficiently managing production incidents, and leveraging automation to reduce operational overhead. Continued support is essential for ongoing integration and decommissioning efforts.

Key Responsibilities Design, build, and maintain CI/CD pipelines to streamline software delivery.

Administer and enhance Jenkins-based build and deployment processes.

Implement and maintain observability solutions, including monitoring, alerting, and logging.

Participate in on-call rotations and support critical production systems.

Respond to and coordinate the resolution of production incidents, supporting the Technology Operations Center (TOC).Conduct root cause analysis and lead post-incident reviews.

Collaborate with software engineers to improve application reliability and operational effectiveness.

Utilize modern IDEs and development tools to support troubleshooting and software delivery efforts.

Required Qualifications

Experience with CI/CD pipeline development and automation, specifically with Jenkins.

Knowledge of SRE principles, system reliability, and observability practices.

Experience supporting on-call production environments.

Understanding of incident management processes and operational support models.

Software engineering experience with the ability to read, understand, and troubleshoot application code.

Familiarity with modern development tools and IDEs.

Preferred Qualifications

Experience with cloud platforms (AWS, Azure, or GCP).

Experience with monitoring and observability tools such as Datadog, Splunk, New Relic, Grafana, or Prometheus.

Knowledge of containerization and orchestration technologies (Docker, Kubernetes).Experience supporting highly available, large-scale enterprise applications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process.  for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

You can access our privacy policy at Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development,…