Athletic Program Representative; Temporary

At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano
, our organizational Values (what is most important to us) make up the acronym,
SERVE (Stewardship Engaged Respectful Visionary Excellence).

Imagine being the friendly face and driving force behind a community's favorite sports programs. As an Athletic Program Representative, you're not just helping people during league play or just answering questions – you're creating connections, fueling energy, and making sure every player feels part of something bigger. This role is perfect for someone who thrives in a fast‑paced, team‑oriented environment and loves seeing others enjoy the programs they support.

If you enjoy turning small details into big wins for your community, this could be the job for you.

Schedule includes working various evenings, nights, and weekends.

The hourly rate for this position is $11.97 – $13.77, depending on qualifications.

• Prepares athletic sites for sports play.
• Processes equipment and merchandise sales.
• Responds to patron questions and concerns.
• Provides information regarding recreation programs and leagues.
• Processes program and league registrations in Active Net.
• Conducts equipment compliance checks.
• Unlocks and locks gates for open and close of fields.
• Assists umpires and referees in resolving disputes during games when issues arise.
• Assists supervisor in communicating with and overseeing umpires and referees.
• Provides assistance and golf cart transportation to injured participants and other patrons.
• Enforces City and department safety policies, rules, and procedures.
• Regular and consistent attendance for the assigned work schedule is essential.

• Performs other duties as assigned.

The incumbent must interpret and enforce policies, procedures, and safety rules, and provide outstanding customer service to all patrons.

Knowledge of sports equipment; various sporting rules; operation activities of athletic facilities; safety policies, procedure, and regulations; basic athletic field maintenance.

Skill in: communicating effectively both verbally and in writing; interacting with the public in a courteous and helpful manner; organizing and monitoring athletic programs; operating a golf cart in accordance with safety policies.

Education:

No formal education is required.

Experience:

Must be familiar with various sports.

Any work‑related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

None.

Must pass a drug test, criminal history background check, and social security number verification check.

Must possess mobility to work in and around City athletic fields and facilities; strength, stamina, and mobility to perform light to medium physical work; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards.

Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above‑mentioned equipment. Positions in this classification bend, stoop, kneel, and reach when completing maintenance and preparing athletic fields. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds, or heavier weights with the use of proper equipment.

Employees work in and around City athletic fields and facilities and are exposed to loud noise levels and cold and hot temperatures.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Equal Opportunity Employer – EOE/M/F/V/D

Open positions are subject to close without notice.