Licensed Optician

Licensed Optician role at My Eye Dr .

See yourself starting a new career journey? As a My Eye Dr . Licensed Dispensing Optician (LDO) you will analyze prescriptions to make recommendations that provide the highest quality vision care to our patients. The LDO fits, measures, and adjusts eyeglasses to exceed the patients’ needs and expectations and solves any difficulty a patient may experience regarding vision care. The LDO is responsible for providing oversight on all prescriptions throughout the office.

• Provide patients with exceptional customer service by understanding and assisting the patient’s needs
• Guide and assist patients in eyewear and frame/lens selection by using extensive knowledge of product lines and options
• Converse with patients to analyze and assess vision problems and needs
• Provide oversight on all prescriptions throughout the office
• Maximize sales using the company’s best, better, good sales concept, including promotions, product options, anti-reflective coating, poly, warranties, 2nd pairs and backup eyeglasses
• Maximize insurance plans for patients and explain their benefits
• Understand cost of goods and retail fee schedules; help prevent discount-based eyewear shifts by assisting patients who may consider taking Rx elsewhere
• Focus on company Key Patient Indicators
• Educate patients on adapting to new prescriptions and care of lenses
• Use pupillometer, PD ruler and other technical aids for proper fit and measurements
• Ensure accurate delivery and turnaround times; notify patients of any delays
• Understand all promotions, coupons and third-party programs available through My Eye Dr .
• Conduct daily Care Calls to patients who received eyewear one week prior
• Use lensometer to neutralize, verify and inspect eyewear
• Notify patients when eyeglasses are complete for dispensing and fit/adjust completed eyewear
• Ensure pricing is accurate
• Monitor jobs waiting to be picked up and inform management of delays
• Maintain clean and merchandised displays
• Handle returns appropriately
• Perform preliminary testing for patients, as needed
• Process patient payment transactions
• Maintain the attractive appearance of the office
• Attend all office meetings and participate in training opportunities
• Other duties as assigned

• Must be State Board Certified Licensed Dispensing Optician
• AA or BA/BS in related field desirable
• 2-5 years of related eyewear experience in a similar office
• Demonstrated success in a retail/office environment addressing a broad spectrum of customer requirements
• Strong comfort with optical and lens-related concerns
• Ability to oversee, understand and describe multiple prescriptions daily
• Ability to establish positive patient rapport and drive repeat business
• Strong communication skills (oral and written) and ability to manage priorities in a fast-paced environment
• Ability to multi-task, set priorities and meet patient commitments
• Proficiency with automated equipment and systems standard to the optometry industry

• Grow and develop your career through role-specific training programs
• Opportunity to earn bonuses and commissions (role specific)
• Comprehensive benefits package including medical and dental, tax-free savings plans, life insurance, and more
• Vision coverage and associate discounts on our products
• 401(k) with competitive company match
• Accrue PTO and paid holidays from day one

My Eye Dr . is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. My Eye Dr .

will not tolerate discrimination or harassment based on any of these characteristics.

IND-LDO