Billing Specialist

Join to apply for the Billing Specialist role at Bio Matrix Infusion Pharmacy

This range is provided by Bio Matrix Infusion Pharmacy. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.

$25.00/hr - $27.00/hr

Bio Matrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often‑challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.

At Bio Matrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high‑performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.

Monday through Friday between 8:00 am CST and 5:00 pm EST. It is anticipated that an incumbent in this role will work on‑site in Plantation, FL.

The Billing Specialist is responsible for verifying that all appropriate prescription reimbursement data has been obtained, entered into the system and is accurate weekly and prior to month end. Processes electronic pharmacy insurance claims to Medicare D, Medicaid, and commercial insurance. Assures the timely and accurate submission of invoices to the responsible payer for services and products provided, and evaluates payments received for final resolution and application to the patient account.

• GED or high school diploma required
• Minimum of two (2) years of working experience in medical billing & collection related activities required
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).

• Minimum of five (5) years of working experience in medical billing & collection related activities preferred
• Previous home infusion therapy billing experience preferred
• Experience with Care Tend or CPR+ preferred

• Prepare and submit insurance claims for home infusion services, including nursing, supplies, and medications.
• Verify documentation of supplied products aligns with prepared claim.
• Verify accuracy of billed codes and billed and expected amounts.
• Have a thorough understanding of payer contracts.
• Understanding the different types of home infusion medications and therapies.
• Knowledge of insurance verification and reimbursement processes.
• Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders.
• Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards.
• Familiarity with clearinghouses and the billing functionality.
• Assist with various data entry, administrative, and clerical tasks.

• Able to stay abreast of payer alerts and reimbursement changes.
• Able to work in a fast‑paced environment.
• Able to navigate and interpret insurance contracts.
• Ability to actively communicate, inspire and motivate all levels of staff.
• Ability to think and act strategically and proactively.
• Ability to maintain accurate records and prepare reports and correspondence related to the work.
• Ability to organize and coordinate the work of others.
• Ability to set priorities and assign work to other professionals.
• Excellent analytical skill.

• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and…