Senior HR Manager

Nations Benefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Job Title:
Senior HR Manager

Department:
Human Resources

Location:
Plantation, Florida

Reports To: SVP – Human Resources

Employment Type:
Full-Time

Experience

Required:

7+ years of progressive HR experience

Position Summary:

The HR Manager is responsible for providing comprehensive HR support and business partnerships to employees, managers, and business leaders across the organization.

Reporting directly to the SVP of Human Resources, this role serves as a key HR partner responsible for driving effective HR operations, employee relations, performance management, employee engagement, HR compliance, leave administration, and people-related initiatives.

The HR Manager will work closely with business leaders and managers to understand workforce needs, provide practical HR guidance, ensure consistent application of policies and processes, and support a positive and high-performing workplace culture.

The role will also contribute to the development and implementation of HR processes, workflows, SOPs, and strategic HR initiatives across the organization.

• Serve as a trusted HR advisor and business partner to managers and employees.
• Partner with leaders to understand business priorities, workforce challenges, and people-related needs.
• Provide guidance on HR policies, procedures, employee matters, and organizational practices.
• Conduct regular meetings with managers and business leaders to proactively identify and address HR concerns.
• Support leaders in making effective and consistent people-related decisions.
• Partner with HR leadership on the implementation of organizational HR initiatives

• Manage employee relations matters from initial concern through resolution.
• Partner with managers on employee performance, conduct, attendance, workplace concerns, and other employee-related matters.
• Conduct or support workplace investigations as required.
• Ensure employee relations matters are appropriately documented and handled consistently.
• Escalate complex or high-risk matters to HR leadership and/or Legal when appropriate.

• Serve as the primary HR point of contact for union employees and union-related HR matters within the assigned business population.
• Develop and maintain effective working relationships with union representatives, shop stewards, and union leadership.
• Interpret and administer applicable Collective Bargaining Agreements (CBAs) in partnership with HR leadership and Legal.
• Ensure HR practices and employee…