Implementation Specialist

Red Pepper Software is seeking an Implementation Specialist. The ideal candidate will be a self-starter who has excellent organizational and communication skills, someone who can build strong, lasting relationships with clients, and who is a creative and analytical problem-solver. At Red Pepper Software we develop custom software on many platforms for many clients, but it is all web and mobile-based development--we are passionate about building what matters.

We also partner with technology companies by providing implementation and integration services to their clients.

• Serve as main point of contact for clients during implementation and manage the project to completion
• Design and document functional and technical requirements and help scope projects by understanding timelines and work
• Solve complex technical implementations both independently and in a team environment
• Clearly communicate solutions back to clients through phone and email
• Create project plans and budget updates
• Understanding the nature of each client's business

• Experience driving implementations
• Experience configuring software
• Exceptional written and verbal communication skills
• Proactive, self-motivated, dependable, and able to meet deadlines with a high level of autonomy and accountability
• Excellent follow up skills
• Detailed oriented
• Ability to manage multiple clients and projects
• Comfortable learning new technologies
• Proficient on a computer

• We're a growing team of builders, consultants, and platform experts passionate about transforming experiences into outcomes.
• You'll be part of a high-trust, results-driven culture that rewards initiative, integrity, and impact.
• Work on high-visibility programs with industry-leading clients across financial services, healthcare, tech, and more.

90-Day Probationary Review based on:

• Learning & Understanding - grasping company systems, processes and expectations
• Strategy & Planning - approaching tasks with foresight and structure
• Action & Ownership - taking responsibility and following through on commitments

• Full Health Benefits Package - 85% Health / 25% Dental (percentage employer covers)
• Life insurance
• Short & long-term disability
• $100/month wellness challenge (for you and your spouse)

• Twelve (12) personal days (PTO) annually, accruing at 1 day per month (eligible for carryover)
• Five (5) sick days each year, prorated depending on hire day (not eligible for carryover)

• New Year's Day
• President's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Day
  -after Thanksgiving
• Christmas Eve
• Christmas Day
• Your Birthday