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Technical Support Engineer – Fast, Autonomous Troubleshooter

Job in Pleasant Grove, Utah County, Utah, 84062, USA
Listing for: Alianza
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Cybersecurity, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Alianza is seeking a skilled Support Engineer to join our Technical Support team in Pleasant Grove, Utah. You will address customer issues across the Alianza portfolio, from configuration questions to advanced debugging, with a focus on speed, accuracy, and customer satisfaction.

You will own your ticket queue, triage by complexity, and collaborate with Technical Advisors and engineers on complex problems while meeting SLAs and delivering First Contact Resolution where possible.

We are seeking a motivated Technical Support Engineer – Fast, Autonomous Troubleshooter to join Alianza in Pleasant Grove, UT, United States.

We invite applications for the Technical Support Engineer – Fast, Autonomous Troubleshooter position located in Pleasant Grove, UT, United States.

The following position is for a Technical Support Engineer – Fast, Autonomous Troubleshooter with Alianza.

Our organisation is growing, and we are hiring a Technical Support Engineer – Fast, Autonomous Troubleshooter in Pleasant Grove, UT, United States.

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