RNIII Case Manager

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Full Time Pleasant Hill, CA, US

3 days ago Requisition

Salary Range: $61.00 To $64.00 Hourly

Hospice of the East Bay (HEB) is a community-based nonprofit hospice and palliative care organization that has been serving patients and families with compassion and dignity for nearly 50 years. We provide hospice and palliative care in patients' homes and in our six-bed inpatient hospice facility, ensuring every patient receives exceptional care wherever they are most comfortable. Our interdisciplinary team works together to support not only our patients but also their loved ones, offering bereavement services for a minimum of one year after a loss.

Through our sponsored care program, we remain committed to providing care regardless of a patient's ability to pay.

At Hospice of the East Bay, our employees are at the heart of everything we do. We are proud to have been certified as a Great Place to Work® for the past six consecutive years
, reflecting our supportive culture, collaborative teams, and shared commitment to making a meaningful difference every day.

Reporting to the Team Manager, the Registered Nurse (RN) Case Manager is responsible for identifying the patient’s and family’s physical, psychosocial, environmental, safety and developmental needs and individualizing the patient’s plan of care based on the needs identified. The RN Case Manager coordinates patient/family care and ensures continuous assessment of each patient and family’s needs and implementation of the plan of care under the direction of the attending physician and Medical Director/Hospice physician in conjunction with the interdisciplinary team.

Hospice nursing services are based on the initial and ongoing assessment of the patient's needs and are provided in accordance with the interdisciplinary team's care plan. Hospice East Bay follows the California RN Case Manager ratios of 12:1.

• Identify and address signs of actively dying
• Communicating and collaborating with patient care, MSW and SCC
• Assessing all aspects of the patient’s pain and developing an individualized pain management plan.
• Anticipating, preventing and treating undesirable symptoms or secondary symptoms
• Identifying and addressing comfort care needs.
• Supporting, instructing and educating the patient, family and caregiver using teach back.
• Documenting problems, nursing assessments, appropriate goals, care provided, care interventions and patient and family outcomes achieved from intervention and care provided.
• Maintaining the dignity, confidentiality and privacy of the dying patient.
• Supporting the patient’s unique spiritual and cultural beliefs.
• Providing holistic, family-centered care across treatment settings to improve the quality of life.
• Consulting and collaborating with the interdisciplinary team and others involved in the patient’s care.
• Coordinating and managing patient care with awareness of insurance benefits, necessary authorizations and cost containment.
• Coordinating patient care plan with After Hours and Crisis Care Staff.
• Attend, document and present appropriate patient-related information at the Interdisciplinary Team Meetings utilizing the IDT templates.
• Updating the comprehensive assessment and patient’s progress towards desired outcomes
• Supporting the patient’s unique spiritual and cultural beliefs.
• Adhering to and complies with state and federal regulations, as well as accreditation standards.
• Providing patient and primary caregiver education/training, as appropriate, for care and services identified in the plan of care.
• Adhering to evidence-based…