Coffee Shop Barista

Job Title: Barista

Department: Coffee Shop

FLSA Status: Non‑Exempt

General Function

As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner, and ensuring the work area is always clean and neat. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accounts for:
District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home;
Food Service Director;
Coffee Shop Department Manager. Positions that Report to you:
None.

Primary Duties And Responsibilities

• Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all interactions.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assist customers (examples include):
  • Escort them to the products they’re looking for
  • Secure products that are out of reach
  • Load or unload heavy items
  • Make note of and pass along customer suggestions or requests
  • Perform other tasks to enhance the shopping experience
• Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking customer orders.
• Takes customer orders at the counter.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Handle food in a safe manner and ensure the work area is always clean and neat.
• Review the status and appearance of the food for freshness.
• Ensure that an adequate food supply is ready and on hand; develop or follow a production list.
• Anticipate product needs for the department on a daily basis.
• Prepare and replenish product as necessary.
• Check in product, put product away, and may review invoices.
• Run the department registers and receive payment, make change, etc., where applicable.
• Remove trash in a timely manner.
• Maintain strict adherence to department and company guidelines related to personal hygiene and dress.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

Secondary Duties And Responsibilities

• Wash dishes as necessary.
• Order product and supplies as necessary.
• Price products for customers as necessary.
• Assist in other areas of store as needed.
• Perform other job related duties and special projects as required.

Knowledge, Skills, Abilities And Worker Characteristics

• Carry out detailed written or verbal instructions and deal with a few concrete variables.
• Perform simple addition, subtraction, copying figures, counting and recording.
• Understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education And Experience

Less than high school or equivalent experience and six months or less of similar or related work experience.

Physical Requirements

• Excute medium work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
• Visual requirements: clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision.
• Perform activities: climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

Normally conducted in a store environment with significant pressure to meet deadlines and handle multiple priorities. Exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock, and temperature extremes.

Equipment Used To Perform Job

Standard tools and equipment used in a coffee shop environment including disposal, trash compactor, dishwasher, register system, ice machines, pop machine, scales, and knives.

Contacts

Daily contact with the general public and customers; contact with federal/state governmental or regulatory agencies regarding inspections.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre‑employment drug screen.

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Management and Manufacturing
• Industries:
  Retail

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