Child Support Supervisor

introduction

read this entire bulletin for instructions on how to reapply for this recruitment. This is a reopening of an existing examination. If you have previously applied or started an application for the child support supervisor, examination #24‑1406‑01, read this entire bulletin. There are specific instructions on how to reapply for this position. Please contact the examination analyst, rosario jones es to have your previous application released back to you.

The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition. supplemental questionnaire: a properly completed supplemental questionnaire must be submitted with each application. Failure to submit the supplemental questionnaire will result in disqualification. Applications and supplemental questionnaire must be in the possession of the human resources services department by 5:00 p.m. On the last day for filing.

Languages:

qualified bilingual persons who speak english and are also fluent in: spanish, chinese, vietnamese, cambodian, laotian, korean, mien, tagalog, amharic, fasri, dari, tigrigna, russian, romanian or sign languages are especially encouraged to apply. There is an additional bi‑weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. Applications and supplemental questionnaire will only be accepted on‑line.

the agency alameda county department of child support services (accss) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our vision, accss is committed to serving the children and families of alameda county in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of alameda county.

Accss’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, accss collects and distributes important child support, enhancing self‑efficiency and the well‑being of families throughout alameda county.

Alameda child support services’ culture and business operations are shaped by the following key principles: family focused: partner with families to eliminate barriers to providing reliable child support to their children. Dynamic workforce: attract, retain, and develop a highly skilled and engaged workforce. Operational excellence: focus on the highest level of performance and efficiency in our service delivery.

Innovation: meet the needs of families through creative solutions.

Collaboration:

partner with the community to create an ecosystem of support services. for more information about alameda county child support services, . for more information about the state of ca child support, .

under general direction, supervises a unit within the alameda county child support services (accss) that is responsible for work related to the establishment and enforcement of paternity, child support, and medical support orders. This position is responsible for organizing, directing, and supervising the daily operations of an assigned team; trains subordinate employees and ensures compliance with all laws and regulations pertaining to child support.

Ensures the proper collection, distribution, and disbursement of funds; and performs other related duties as assigned. This classification is the supervisory level of the child support specialist series and requires knowledge in all phases of the operation of alameda county child support services. The position serves as first‑line…