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Customer Service Representative - Entry Level

Job in Pleasanton, Alameda County, California, 94566, USA
Listing for: Invictus
Volunteer position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

We’re seeking a passionate Customer Service Representative to join our dynamic team! In this hands‑on role, you’ll support customer interactions, community outreach, and live events, helping to create exceptional experiences for attendees and participants.

No prior experience? No problem! Bring a positive attitude, strong communication skills, and a willingness to learn, and we’ll provide the training you need to succeed.

Key Responsibilities
  • Deliver friendly and professional support to customers and event attendees
  • Answer questions and provide information about our organization, events, and campaigns
  • Assist with event logistics, including materials, signage, and supplies
  • Support setup, on‑site operations, and cleanup for events and outreach activities
  • Collaborate with team members to ensure smooth operations and excellent customer experiences
  • Track engagement and gather feedback for continuous improvement
Qualifications
  • Strong communication and interpersonal skills
  • Friendly, approachable, and comfortable engaging with the public
  • Highly organized with excellent attention to detail
  • Thrive in a fast‑paced, team‑oriented environment
  • Reliable, punctual, and professional
  • High school diploma or equivalent required
  • Bonus:
    Experience in customer service, events, hospitality, or volunteer roles
What We Offer
  • Paid training and personalized mentorship
  • Opportunities for growth into management roles
  • Supportive and inclusive team culture
  • Flexible schedules with hands‑on, varied workdays
  • Competitive pay with performance‑based bonuses
  • Medical benefits included
  • The chance to make an impact at meaningful community events
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Position Requirements
Less than 1 Year work experience
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