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Customer Service Rep Emergency Crisis Mgmt/ Disaster Relief

Senior CX Advisory Leader — Global Program Excellence

Job in Pleasanton, Alameda County, California, 94566, USA
Listing for: Medallia, Inc.
Full Time position
Listed on 2025-12-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A leading customer experience firm in California seeks a CX Advisor to enhance client experience programs. The ideal candidate will possess over 5 years of CX experience with strong expertise in Program Design and Client Engagement. Responsibilities include providing expert guidance on CX program management and leading workshops. Competitive salary range is offered along with comprehensive health benefits. A CCXP certification is required or must be obtained within the first 6 months of employment.
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Position Requirements
10+ Years work experience
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