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Customer Service Rep Bilingual

Guest Service Agent: Elevate Guest Experience at Front Desk

Job in Pleasanton, Alameda County, California, 94566, USA
Listing for: Hyatt Hotels
Full Time position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A leading hospitality group located in California is seeking a Guest Service Agent to greet and assist guests. Responsibilities include managing reservations, processing payments, resolving complaints, and securing valuables. Ideal candidates have customer service experience and a high school diploma. The role may require working weekends and holidays with a focus on providing excellent guest satisfaction. Competitive wages and benefits are offered, including health insurance and paid time off.
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