Senior Field Service Representative

Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative. Field Service Representative roles offer company car and guaranteed 40-hour paid week.

The expected annual salary range for this role is $101000 - $148000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Eaton’s Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team.

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:

Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies

Manage small projects independently and lead FSR teams on larger projects

Generate timely and accurate service reports on work, product performance, and warranties

Provide recommendations for improved electrical systems

Cultivate strong relationships with customers, team members, and partners

Mentor less experienced technicians

Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

Team Benefits:

Guaranteed 40-hour base pay, eligible for overtime and travel premiums

Career growth, mentorship and safety training

Company vehicle, toolkit, and phone

Tuition assistance for ongoing learning

Leads program with bonus pay Opportunities across 32 service branches

Qualifications:

Basic Qualifications High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems

This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a valid driver's license with an acceptable driving record. Candidates will be subject to a motor vehicle record check upon hire.

Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

No relocation is being offered for this role. Candidates must reside within a 50 mile radius of Pleasanton, CA to be considered. Active duty military candidates are exempt from this requirement.

Preferred Qualifications Associate degree or higher from an accredited institution

Bachelor’s degree in Engineering from an accredited institution

Electrical or General Contractor’s License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well as protective relaysNICET/NETA certification#LI-CM1

Skills:

Position Success Criteria:

Successfully complete and maintain compliance with Eaton’s safety program and policy;
Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams

Submit to periodic customer required background and drug screenings

Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements

This position requires you to drive an Eaton vehicle

Understands 3-phase power systems and low, medium, and high voltage power distribution equipment

Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel,…