Senior Manager, Business

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners.

Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers.

Job Description

We’re looking for a Senior Manager of Business Applications to own and scale the systems that power our SaaS Lead-to-Revenue engine. In this role, you’ll lead the strategy and execution across Salesforce, Net Suite, and our subscription billing stack, ensuring seamless operations across Sales, Rev Ops, Finance, Customer Success, and GTM functions.

What You’ll Do

• Develop the Business Systems roadmap for Salesforce, Net Suite, CPQ, and Billing initiatives with company growth objectives
• Lead end-to-end process automation for Lead-to-Cash, Quote-to-Invoice, and Renewal-to-Retention workflows
• Enhance or implement CPQ, Usage/Metered Billing, Proration, Amendments, and Multi-Entity/Multicurrency capabilities
• Oversee integrations between CRM, ERP, and Billing, ensuring consistency across applications and downstream reporting
• Drive data integrity and reporting visibility across ARR, MRR, churn, collections, and revenue metrics
• Ensure alignment between Sales Ops, Rev Ops, and Finance on deal flows, approvals, provisioning, and invoicing
• Manage change control, testing, documentation, and SOX/compliance governance for financial systems
• Lead and mentor system admins, analysts, or SI partners, building an efficient operations engine
• Monitor system performance, adoption, and ROI — continuously improving usability and efficiency

Who You Are

Required Qualifications

• 12+ years in Business Systems / Rev Ops / IT Applications roles, with a focus on SaaS or Subscription revenue models
• Deep expertise in Salesforce (Sales Cloud, CPQ or Service) and Net Suite ERP in a SaaS environment
• Hands-on experience with subscription billing platforms such as Net Suite Suite Billing, or Salesforce/Zuora/Chargebee/Stripe Billing
• Strong understanding of ARR, MRR, renewals, amendments, usage billing, and revenue recognition (ASC 606)
• Proven ability to design and scale Lead-to-Cash architectures across GTM and Finance systems
• Experience integrating CRM, ERP, Billing, and Data Warehouse environments using APIs or iPaaS middleware
• Strong program management and stakeholder alignment skills across Finance, Sales, IT, and Product
• Familiarity with SOX, audit-readiness, ITGCs, or system governance in financial systems
• Exceptional communicator, able to simplify complexity and drive adoption across technical and non-technical users

Preferred Qualifications

• Experience at a high-growth SaaS or multi-product subscription company
• Background in SaaS, Subscription, or Usage-Based Billing environments
• Familiarity with self-service checkout, PLG billing, or automated provisioning flows
• Exposure to BI / Rev Ops analytics stacks (Snowflake, Looker, Tableau, Power BI)
• Salesforce or Net Suite certifications (Admin, Architect, ERP Consultant)
• Background in pricing operations, deal desk, or renewal automation initiatives
• Exposure to SOX, GDPR, or audit-readiness environments
• Prior experience building or scaling a Business Systems / Rev Ops team

Perks and Benefits

• Competitive compensation and generous stock options
• 100% employer-paid top-of-the-line medical, dental and vision coverage
• Great benefits including unlimited PTO, parental leave and free snacks and beverages
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
• Work on the latest and coolest technologies – everything is home-grown and built ground-up
• A dynamic work environment with a strong sense of community and collaboration
• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
• Exciting opportunities for career growth and development

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.