Senior AI Product Lead - Customer Support Platforms
Listed on 2026-10-18
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IT/Tech
AI Business & Operations
Workday, Inc. seeks a Senior Manager, Product Management to own the AI product strategy, roadmap, and end-to-end delivery of our Customer Support applications.
You will guide cross-functional teams across Architects, Technical Product Owners, Business Systems Analysts, and Developers in a SAFe Agile model to improve intake, triage, SLA management, and resolution. The role requires a strong track record in building AI-enabled enterprise software, managing roadmaps, and partnering with executive
Our team is growing, and we are hiring a Senior AI Product Lead - Customer Support Platforms in Pleasanton, CA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Pleasanton, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
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