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General Manager – Hospitality & Events
Job in
Pleasanton, Alameda County, California, 94566, USA
Listed on 2026-01-15
Listing for:
Claire Myers Consulting
Full Time
position Listed on 2026-01-15
Job specializations:
-
Management
Hotel Management, Operations Manager
Job Description & How to Apply Below
Schedule:
Wednesday–Sunday, strong weekend presence required
About the Company
Our client is a woman-founded, family-run business redefining the catering and events space by delivering restaurant-quality experiences h 350+ events annually and a reputation for excellence, they combine elevated cuisine, thoughtful service, and operational precision. Their team is collaborative, nimble, and committed to raising the bar.
The Opportunity
We are seeking a high-level General Manager to lead and oversee daily operations across three core departments:
Banquet, Culinary, and Property. This is a field-based, hands‑on leadership role designed for someone who thrives in the action, not behind a desk. You’ll train and coach in real time, drive operational excellence, and ensure each department operates in sync with their high standards.
What You’ll Be Doing
Operations Leadership
• Oversee daily operations with seven direct reports across three departments
• Lead BEO/Ops meetings and create feedback loops for team growth
• Maintain compliance, safety, and quality standards
• Collaborate with HR on staffing forecasts and personnel matters
• Manage equipment needs, order supplies, and maintain inventory pars
• Build and implement SOPs to drive efficiency and consistency
Culinary Oversight
• Ensure food quality, consistency, and kitchen cleanliness
• Manage scheduling, inventory, purchasing, and cost controls
• Lead department innovation and pricing discussions
• Support team development and structure refinement
• Oversee training, hospitality standards, and communication for server staff
• Review captain paperwork, bar logs, and office day usage
• Manage labor assignments and scheduling strategy
Property Oversight
• Conduct walkthroughs to ensure safety, compliance, and visual standards
• Oversee landscaping, inventory, and aesthetic maintenance
• Manage cost controls and property upkeep
What We’re Looking For
• Proven experience in hospitality, events, or restaurant operations leadership
• Hands‑on trainer and coach with strong team‑building instincts
• Skilled in SOP development, documentation, and operational execution
• Detail‑oriented and organized, with excellent time and project management
• High emotional intelligence with a service‑first, ego‑free leadership style
• Comfortable with vendor negotiations, coaching, and performance management
• Strong understanding of inventory systems, purchasing, and expense management
• Proficient in Excel and professional communication (memos, checklists, reports)
• Assertive, kind, and confident, able to hold high standards while building trust
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