Sr. Communications Manager, Global Customer Operations

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other.

Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun‑drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back.

In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

Workday’s Employee Communications team are trusted partners, influencers and culture champions who drive global business impact. We do this by creating compelling content that inspires and educates our employees while instilling trust in Workday - across the right channels at the right time.

Workday is looking for a highly strategic and experienced Sr. Employee Communications Manager to support our Executive Revenue Leaders. In this pivotal role, you will be instrumental in shaping the internal narrative for our Global Customer Operations (GCO) organization, amplifying executive voices, and ensuring our Revenue teams are inspired, informed, and aligned with Workday's vision and strategic priorities.

Reporting to the Senior Manager of GCO Employee Communications, you will partner closely with senior sales leadership and their Strategy Directors to develop and execute high‑impact communication strategies that drive understanding, foster a strong sales culture, and celebrate success across our Global Revenue teams.

• Be a Strategic Advisor: Serve as a trusted communications consultant to Executive Revenue Leaders, understanding their priorities, anticipating communication needs, and proactively developing strategies to articulate their vision and goals.
• Amplify Executive Voice: Ghostwrite compelling internal communications, including speaking remarks, internal organization‑wide emails, presentations, and thought leadership pieces that resonate with diverse Revenue audiences.
• Shape the GCO Narrative: Develop and drive the overarching internal communications strategy for major initiatives, organizational changes, and performance updates, ensuring alignment with Workday's broader corporate narrative.
• Drive Engagement & Culture: Craft communications that foster a strong sense of community, celebrate achievements, reinforce Workday's values, and drive employee engagement within the GCO organization.
• Orchestrate Communication Flow: Collaborate closely with Enablement teams to ensure seamless integration of strategic messages with tactical enablement content. Partner with Operations to translate complex data and operational changes into clear, digestible communications.
• Manage Critical Channels: Advise on and utilize various internal communication channels (e.g., all‑teams, internal email, intranet, Slack, video) to deliver messages effectively and measure their impact.
• Champion Change: Lead change management communication efforts for significant transformations impacting the Global Revenue organization.

• Bachelor's degree in Communications, Marketing, Journalism, or a related field.
• 8+ years of experience in GCO employee communications, executive communications, or internal corporate communications, preferably within a global, enterprise SaaS company.
• Proven track record of directly supporting and advising senior executives on their internal communication strategies.
• Exceptional…