Utility Planning Specialist

Utility Planning Specialist

Type: Full Time Perm

Way of Work: Hybrid - 3 days in-office

Location: Valparaiso, IN;
Crown Point, IN;
Gary, IN

Salary: $67,900 - $101,900, plus 8% annual bonus

At NIPSCO, our New Business department is a catalyst for customer growth, infrastructure expansion, and operational excellence.

Our team collaborates closely with clients to deliver comprehensive utility solutions. We specialize in planning and coordinating electric and gas services for a variety of projects – whether it’s a residential subdivision, a single‑family home, or a commercial development. By partnering with clients from concept to completion, we ensure reliable and efficient utility infrastructure tailored to their needs.

As a Utility Planning Specialist
, you will play a key role in delivering exceptional service and technical expertise to our customers. In this role, you’ll manage the end‑to‑end execution of customer‑requested utility work, ensuring projects meet performance goals and regulatory standards:

• Research facilities and apply design standards to develop accurate plans for electric and gas services.
• Prepare pricing, invoicing, contracts, and manage order workflows from initiation to completion.
• Provide technical solutions and process insights that enable efficient installations for both customers and the company.
• Anticipate challenges, collaborate with internal and external stakeholders, and ensure timely in‑service delivery.
• Deliver an outstanding customer experience that fosters trust and repeat business.
• Perform occasional field work related to the design and implementation of customer projects.

If you’re detail‑oriented, customer‑focused, and passionate about utility infrastructure, this is an opportunity to make a meaningful impact.

• Design and manage gas and electric service projects, including new installations, upgrades, and relocations.
• Review CAD drawings and prepare permits, easements, and related documentation for project execution.
• Assess customer needs to recommend solutions, ensure compliance with standards, and prepare contracts.
• Calculate technical requirements such as demand, pressure, and fuel utilization for accurate design.
• Build strong relationships with customers and stakeholders while providing exceptional service and technical guidance.

• Bachelor's degree or equivalent work experience.
• 1+ year of experience working in the gas and electric utility space.
• Strong communication and presentation skills.
• Strong customer service skills.

• Prior New Business Specialist experience.
• Utility experience.

This description is not designed to be a complete list of all duties and responsibilities required of the position.

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law.

Each employee is expected to abide by this principle.

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at or

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co‑workers. Stay focused on the task at hand and promote productivity through good work habits.

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants:

• E-Verify Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

$67,900.00 - $

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