Administrative Assistant

The Administrative Assistant provides front-desk and administrative support within a busy cancer center. This individual serves as an initial point of contact for patients, families, visitors, providers and clinical staff. The position is responsible for answering telephone calls, checking patients in, maintaining accurate patient information and supporting the daily administrative needs of the department. The successful candidate will have previous healthcare administrative experience, hands‑on Epic experience and excellent customer‑service skills.

Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co‑payments following standards for co‑payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals. Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.).

Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery. Other responsibilities will vary by practice and may include, but are not limited to:
Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.

• Administration
• Front Desk
• Customer support
• Customer service
• epic

• Administration
• Front Desk
• Customer support

Experience answering and routing telephone calls Experience checking patients in for appointments Excellent customer-service and interpersonal skills Strong verbal and written communication skills Ability to handle confidential patient information appropriately Strong organizational skills and attention to detail Ability to manage multiple responsibilities in a busy patient‑care environment Ability to remain professional, patient and composed when assisting patients and families

Expert Level

This is a Contract position based out of Plymouth, MA.

The pay range for this position is $18.00 - $22.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Plymouth,MA.

This position is anticipated to close on Oct 4, 2026.

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