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Member Services & Accounts Specialist — Branch Operations

Job in Plymouth, Plymouth County, Massachusetts, 02360, USA
Listing for: Old Colony YMCA
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

The Old Colony YMCA in Plymouth, MA is seeking a Membership Support Specialist to assist the membership team with account management, collections, and daily branch operations.

You will manage cancellations, holds, reconciliations, and reporting, while supporting welcome center staff and member inquiries. The role requires attention to detail, solid computer skills, and excellent customer service.

Evening and weekend coverage may be required to support events and member engagement initiatives.

We would love to welcome a new Member Services & Accounts Specialist — Branch Operations to our organisation in Plymouth, MA, United States.

This role is for the Member Services & Accounts Specialist — Branch Operations role at Old Colony YMCA.

We are seeking a motivated Member Services & Accounts Specialist — Branch Operations to join Old Colony YMCA in Plymouth, MA, United States.

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