Senior Intensive Care Coordinator

Senior Intensive Care Coordinator | Child & Family Services, Inc.

Base pay range

$26.00/hr - $29.50/hr

Under the supervision and direction of the CSA Program Director, the Senior Intensive Care Coordinator is responsible for supervising the Intensive Care Coordinators and providing support and advocacy to parents/caregivers. The Senior Intensive Care Coordinator is an integral member of the CSA Leadership Team and is responsible for supporting program goals, attending program meetings and is also responsible for sitewide manager tasks, if needed.

Equity and language differential - Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. Eligible languages for the language differential include Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish (additional details may apply).

• The Senior ICC is responsible for receiving, processing and assigning referrals to ICC/FP teams. This includes checking insurance eligibility, medical necessity and diagnostic criteria. The Senior ICC is responsible for providing initial contact to a family to obtain consent.
• Provide training, supervision, and support to the Intensive Care Coordinators
• Carry a caseload and provide direct service to families as needed
• Provide coverage to families when an assigned ICC is out or away
• Participate in System of Care committee
• Support the ICCs in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations
• Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support
• Participate in management meetings, clinical supervisions, trainings, and evaluations and quality management activities; ensure staff participation in training, evaluation, and quality management activities
• Monitor services, authorizations, and ensure staff compliance with policy and program procedures
• Act as a covering supervisor for after-hours on-call staff support if needed
• Participate in marketing and outreach to promote the program and network in the community
• Update the online behavioral health provider capacity portal for ICC referrals
• Perform other duties as required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Mid-Senior level

• Full-time

• Other

• Mental Health Care

Referrals increase your chances of interviewing at Child & Family Services, Inc. by 2x