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Guest Services - Front Desk Agent - Fairfield Inn & Suites, Plymouth, MA

Job in Plymouth, Plymouth County, Massachusetts, 02360, USA
Listing for: Lafrance Hospitality Company
Full Time, Part Time position
Listed on 2026-01-16
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 19 USD Hourly USD 17.00 19.00 HOUR
Job Description & How to Apply Below

The Fairfield Inn & Suites by Marriott located in Plymouth, MA is currently searching for a charismatic and customer-oriented Front Desk Agent to join our team.

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Fairfield Inn & Suites by Marriott
. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Take advantage of our remarkable

Daily

Pay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.

Pay: $17 - $19 Per Hour

Schedule: Day and Evening Shifts - Must have Weekend Availability

Job Type: Part-Time & Full-Time

Responsibilities
  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Practice punctuality for scheduled shifts.

Qualifications
  • Customer Service Experience
  • Hotel Experience is a plus but NOT required
  • Reliability
Benefits
  • Daily Pay - Get Paid Any Day!
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • 401K Matching
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