Quality Manager

Founded in 1964, Tech Etch specializes in manufacturing precision-engineered components and flexible printed circuits in the Aerospace and Defense, Medical Devices, and Electronics and Telecommunications industries. Our mission is to inspire, create, and provide innovative solutions that enhance lives globally. We develop meaningful, long-term partnerships between our employee-owners and the industry leaders we serve. Our employees make up a united team of individuals who value positivity, teamwork, and growth with a mission to advance their skillsets and success.

Tech Etch operates facilities in Plymouth, MA, Fall River, MA, and Litchfield, MN.

Founded in 1964, Tech Etch specializes in manufacturing precision-engineered components and flexible printed circuits in the Aerospace and Defense, Medical Devices, and Electronics and Telecommunications industries. Our mission is to inspire, create, and provide innovative solutions that enhance lives globally. We develop meaningful, long-term partnerships between our employee-owners and the industry leaders we serve. Our employees make up a united team of individuals who value positivity, teamwork, and growth with a mission to advance their skillsets and success.

Tech Etch operates facilities in Plymouth, MA, Fall River, MA, and Litchfield, MN.

As the Quality Manager at Tech Etch, you will be a hands-on leader responsible for developing, coaching, and leading a high-performing Quality team while ensuring the effective execution of site Quality Control and assigned Quality Assurance activities. Reporting directly to the Vice President of Quality Assurance & Regulatory Compliance, you will translate strategic quality objectives into daily priorities, sound decision-making, employee development, reliable operational controls, and measurable business results.

This role is responsible for maintaining effective product acceptance and inspection controls, supporting compliance with applicable customer, regulatory, contractual, and quality management system requirements, and driving continuous improvement. The Quality Manager partners closely with Operations, Engineering, Supply Chain, Sales, customers, and enterprise Quality leadership to promote product quality, operational excellence, audit readiness, and customer satisfaction. Responsibilities include supporting compliance with applicable requirements of ISO 9001, AS9100, ISO 13485, ITAR, customer-specific requirements, and internal policies and procedures.

SHIFT: 1st shift

• Lead, coach, develop, and evaluate Quality personnel while fostering a culture of accountability, engagement, continuous improvement, and operational excellence.
• Direct daily Quality Control operations, including incoming, in-process, final, and other assigned inspection activities, to ensure timely and compliant product acceptance.
• Ensure the effective application of inspection methods, sampling plans, measurement systems, calibration controls, and product acceptance criteria.
• Manage assigned Quality Assurance processes, including nonconforming product control, document and record control, customer complaints, and internal quality system activities.
• Monitor quality performance metrics, identify trends and risks, and implement actions that improve product quality, efficiency, and customer satisfaction.
• Partner with Operations, Engineering, Supply Chain, and Sales teams to resolve quality issues, improve process capability, reduce waste, and support business objectives.
• Support customer, registrar, regulatory, and internal audits while maintaining ongoing readiness and compliance with applicable requirements.
• Ensure investigations, root cause analyses, corrective actions, and effectiveness reviews are completed in a timely, thorough, and risk-based manner.
• Support new product introductions, process changes, and product transfers by ensuring inspection plans, training, documentation, and quality controls are effectively implemented.
• Communicate quality priorities, risks, performance, and improvement initiatives to employees, leadership, customers, and other stakeholders.

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or a related discipline; equivalent education and experience may be considered.
• Five or more years of progressive experience in Quality Control, Quality Assurance, or Quality Engineering within a manufacturing environment.
• Two or more years of…